Clearpay for wax melts? How does it work?

Signing up is simple - no long applications. Have your email, phone number, address, DOB, and debit/credit card handy. T&Cs apply.
Make your first payment today and the rest over 6 weeks. It really is that simple.
Check your available spend and stay within budget. And spend wisely with limits that gradually increase with on-time payments.
Clearpay will send reminders, so you never miss a payment.

Simply choose Clearpay at checkout and either sign up or log in. You'll be taken to Clearpay to confirm your details then back to Chandler Wax Melts to complete your purchase.

Frequently Asked Questions

What is Clearpay?

Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply). The service is provided by Clearpay Finance Ltd.

How do I use Clearpay to pay at Chandlers Wax Melts?

Just shop from my wide range of wax melts, burners, gift sets and home fragrance and check out as normal. You can even use Clearpay to buy your Spanish Cleaning Products!At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details. If you’ve used Clearpay before, just log in to your Clearpay account. Then complete your order!

Who can use Clearpay?

Clearpay is only available to permanent UK residents aged 18+ (excluding Channel Islands) with a UK billing address. Customers with international billing addresses will not be able to use Clearpay or create a Clearpay account.

How does the Clearpay payment schedule work?

Clearpay will split the total value of your order into 4 instalments payable every fortnight. The exact amounts and dates will be displayed for you to agree to before you confirm your purchase.

If you would like to make additional unscheduled payments before they are due, you may log into your Clearpay account to make your payments early. Clearpay will then adjust the amount owed accordingly.

You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.

What if I can’t pay a Clearpay instalment?

If you cannot make a payment, please contact Clearpay here.

As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay. Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee if you are still not able to make the payment by then. This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days. If your order is less than £24, the total late fee will be £6. If your order is £24 or over, total late fees will not exceed 25% of the total order or £36, whichever is less.

Clearpay debt may be passed to a debt collection agency and this may affect your ability to use Clearpay in future. Please use Clearpay responsibly. Please see Clearpay Terms of Service here for further details.

When will my items be delivered if I use Clearpay?

Clearpay orders are processed within my standard time of 3 working days like any other order, and then delivered by Royal Mail using the delivery service you choose.

Is there a limit to how much I can spend on a single Clearpay transaction?

Yes, your order value including shipping must be at least £5 to use Clearpay, and your maximum order value will depend on factors such as being a new customer or your payment history.

How do I return or exchange an item purchased with Clearpay?

Items purchased with Clearpay follow my standard return process. Please note, refunds for Clearpay purchases will be refunded from me to Clearpay. I cannot provide an exchange or cash refund.

When the refund is processed, any upcoming payments you have to Clearpay will be cancelled and any payments you have already made will be refunded back to the card you paid with. Please note that until I have received your return, you will be liable to continue to make your payments to Clearpay.

You can view the details by logging in to your Clearpay account.