Customer Reviews

💬 What My Customers Are Saying

There’s nothing better than hearing how much you’re loving your wax melts and home fragrance finds - and I’m so grateful for every kind word shared.

This page is dedicated to your honest feedback: the scents you keep coming back for, the gifts that made someone’s day, and the little details that made a big difference.

Whether you're shopping for the first time or looking for your next favourite melt, take a scroll and see why so many people choose Chandler’s for their home fragrance fix.

🕯️ Every review you see here comes from a real customer and helps support this small business—thank you! 💛

Based on 1118 reviews
94%
(1052)
3%
(34)
1%
(14)
1%
(11)
1%
(7)
Amazing

As an Alice in wonderland fan I was so excited to get them. Even though I was sad about breaking them wanted to put them in my cabinet with the rest of my Alice in wonderland collection. They smell amazing and the design are incredible very impressive.

Wax melts

Absolutely beautiful smell amazing

Dark Opium
This is a WONDER find.

Totally an amazing scented powder product,i found out that the scent when used on carpets and my rug especially can last for days,even the whole week. I will definitely buy again!

Thank you so much Jay!

I found these to be a bunch of luxurious scents, each scent is uplifting, smells like a high end very clean hotel which makes my rooms smell like I've done a heavy spring clean while I've just been sat on my arse! Very strong fragrance just how I like it!

Thank you Nicola 🤣

These smell lovely, my rooms smell gorgeous after being hoovered now.

Thank you Nicola!

Great melts

Really potent for a whole 8hour burn candle

Thank you Sandros!

Wax melts

Very pleased with my order they all smell beautifull ,so hard to puck a favourite. Will buy again .

Thank you so much Susan!

Wonderland treats

Beautiful packaging,prompt delivery.
Great company and customer service.
Down the rabbit hole wax melts are all lovely and smelly amazing.
Also brought back childhood memories of reading the book 📖 😀

Thank you so much Claire!

S
Dove Soy Wax Melt
Sue Curley

Can’t really smell it

Hi Sue,
I'm really sorry to hear you’re disappointed with your order – that’s never what I want for my customers.
Just so I can help get to the bottom of it, could I check what kind of burner you’re using?
My wax melts are made from soy wax, which needs a tealight burner or an electric burner of at least 40W to melt properly and release the fragrance. Unfortunately, Scentsy or wall plug-in warmers don’t usually get hot enough, as they’re designed for paraffin wax.
I include this info on my product pages to help make sure customers can get the best results with their melts. It’s also worth making sure your burner isn’t near a window, door, or draught, as that can stop it reaching the right temperature too.
I really hope this helps,
Warm wishes,
Emma

My new beautiful wax melts

Love these wax melts the smell is amazing you can still smell it the next morning after it has been on at night. Love them will certainly buy again.

Thank you so much Sophia!

Downtown Dubai
Stunning !!!

Only just realised that Only one star came up on my review. It is definitely a 5 star product, not one. My mistake.

Thank you so much Shanie!

Lemon Marshmallow Buttercream
Great items

Great quality items; the wife loves them and burns whichever one refers to how much the kids have annoyed her that day.

Thank you so much James!

Beautiful

Best wax melts ever I won't buy from anyone else.
These are amazing.

Thank you so much!

Mixed Bestsellers
First timer

I've only just started using them. But impressed so far. The couple ive used smell amazing. Was also impressed with speed of delivery, only took a couple of days to receive them. Will definitely be ordering again in the future

Thank you so much Kathleen!

Simply...WOW!

I've tried melts before, I wasn't impressed. They never gave off much scent. But these Chandlers are absolutely fabulous. I've had 2 lots now, the Botanicals, and the Perfume collection. Both are exquisite. Well done, Chandlers, you have a big fan here! X

Thank you so much Sheila!

Amazing

I placed an order just in the off chance that these melts might smell like the real deal and I was not disappointed, these are amazing, I love, love, them. So much so that I’ve placed a second order. Sure fast delivery and kept up to date with the order, Emma is a superstar x

Thank you so much Vi!

Rose heaven.....

If you love the smell of roses then, this is the one for you. I will absolutely be ordering more.

Thank you so much Chloe!

S
Wax Melt Scoopies
Stephanie Lewis
Dark Opium
Scoopables

Brilliant smell lovely me and my daughter will be buying more

Thank you so much Stephanie!

Large Wax Melt Mystery Box
Mystery box

I love the mystery boxes, I love all the different wax melts they come with and saves me trying to decide on the large selection chandlers has, well worth the money

Thank you so much Tina!

5 star

Happy with wax melts and service will buy again

Thank you Debra!

Wonderful aroma

This was better than expected and the watermelon smell filled the air. I have since ordered your new diffuser with reeds and look forward to receiving it

Thank you Lynn!

A beautiful fragrance

Love Arabian Sunset! it is an amazing fragrance and it lasts for ages too.

Thank you Sara!

Laundry Wax Melt Collection

Beautiful, comforting fragrances that make my house feel cosy and welcoming!

Thank you Nolene!

Royal Wax Melt Collection

Fantastic long lasting scents that can be smelt throughout my home. These wax melts are a great size and smell gorgeous! I'll definitely be buying more.

Thanks Nolene!

Fresh Unstoppables
Lovely product

Item came within a few days of ordering. Lovely packaging and item. Smells lovely and fresh and the scent lasts for days. Would recommend product and seller.

Thank you Sally!

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