Madame Soy Wax Melt

• Dispatch: Most orders are shipped within 3 working days (excluding pre-orders and subscription boxes).
• Tracked service: Orders ship via Royal Mail Tracked – your tracking link is emailed as soon as your parcel is on its way.

• UK flat rate: £3.99 (Royal Mail Tracked 48-hour service).
• Need it faster? Upgrade to 24-hour or Signed For at checkout. 
• Free Delivery on orders over £40

Every product is hand-made in small batches using carefully selected, eco-conscious ingredients:

• Vegan-friendly & cruelty-free fragrance oils
  
• Natural soy wax for a clean, long-lasting melt
  
• Biodegradable glitter for a subtle shimmer
  
• RPET packaging – recycled and recyclable plastic that helps keep your products fresh
  

All my products are fully CLP compliant, with allergens and safety information clearly labelled on the packaging.

Questions? I’m always happy to help – just get in touch.

Place your wax melt into a clean burner.

• Use one segment of a snapbar.
  
• For larger shapes or slabs, cut into pieces of around 10g for best performance.
  

For best results:

• Use 4-hour tealights with glass or ceramic burners for safe, consistent melting.
  
• If you use an electric warmer, choose one designed for wax melts and follow the manufacturer’s instructions. My soy wax melts may release less fragrance in cooler warmers, including some plug-in models.
  

Then simply relax while your home fills with beautiful fragrance.

How strong are your wax melts?

My wax melts are made for a noticeable, room-filling fragrance. Scent strength varies between fragrances and depends on your burner, room size and airflow. Check the fragrance description above to help you choose your favourite scent style. 
If the scent is weaker than you expected, see my guide to getting more fragrance from your wax melts.

How long does the fragrance last?

You can re-melt the same piece of wax over several sessions until the fragrance fades. How long it lasts depends on the fragrance, how much wax you use and your burner’s temperature. You don’t need fresh wax every time you use your burner.

How much wax should I use?

Start with one snapbar segment in a clean, dry wax burner dish. For larger shapes or slabs, use a small piece of approximately 10g, provided it fits comfortably within your burner’s capacity. Never overfill the dish or add water.

Can I use them in an electric wax warmer?

My soy wax melts perform best in ceramic burners or electric burners of at least 40w. Cooler warmers, including some plug-in models and Scentsy warmers may not melt the wax sufficiently. Use a warmer designed for wax melts (not oils) and follow its manufacturer’s instructions. Burner temperature affects how well the wax melts and releases its fragrance. 

What are your wax melts made from?

I hand-pour my wax melts in small batches in Liverpool using soy wax and carefully selected fragrance oils. My wax melts are vegan-friendly and cruelty-free, with fragrance safety information on the packaging.

Why is there still wax in my burner when the scent has gone?

That’s normal. Wax melts release fragrance as they warm, but the wax stays in the dish. Once the scent has faded, let the wax cool and remove it following your burner’s instructions before adding a fresh piece. Don’t pour used wax down the sink.

Why does my wax melt have a white or cloudy surface?

This is called frosting and can happen naturally with soy wax. It doesn’t affect the fragrance or how your wax melt performs.

How should I store my wax melts?

Keep them in their original packaging, away from direct sunlight, heat and strong surrounding smells. Store out of reach of children and pets.

Still unsure which scent to choose? Email me at care@chandlerswaxmelts.co.uk and tell me the fragrances you usually enjoy - I’ll help you find a good match.